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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Ryan Fye

June 30, 2026

5  out of  5
rating by Ryan Fye
"Chad keeps me informed across all of my policies and helped me consider my options with my auto coverages."
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Jennifer Gibson

June 11, 2026

5  out of  5
rating by Jennifer Gibson
"I have been working with Keegan Simons for the last 7-8 months and he has been wonderful. He worked with me changing to State Farm to find me a lower rate for my auto policy. After my 6 months policy expired he got me an even lower rate! He’s been informative and patient with me through everything."
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Zach Hoffmeier

May 6, 2026

5  out of  5
rating by Zach Hoffmeier
"Worked with Chad on a mutual customer transfer, he was really professional and great to work with!"
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Casey Jones

May 1, 2026

5  out of  5
rating by Casey Jones
"Chad was Very helpful and very easy to work with!"
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Christian Howell

April 29, 2026

5  out of  5
rating by Christian Howell
"Professional, efficient, and affordable. What else do you need?"
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Amy Jacobs

April 23, 2026

5  out of  5
rating by Amy Jacobs
"Keegin was fantastic! He made the process quick and easy."
We responded:
"Thank you for the 5-star review, Amy! Here on State Farm Agent Glenn A Waterhouse III’s Team, we are proud to serve our community and appreciate your recognition. "
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Bill Elifritz

April 22, 2026

5  out of  5
rating by Bill Elifritz
"Steve gave us a great price for the coverage we bought. Easy to change over to State Farm!"
We responded:
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Glenn A Waterhouse III’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Johnston ."
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Josie Polk

April 21, 2026

5  out of  5
rating by Josie Polk
"Chad was really easy to work with. Took care of me and the questions I had. Thank you So much Chad!"
We responded:
"Thank you for the fantastic review, Josie! We are always here to help with your insurance needs here in Johnston . "
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Sandrine Ngueha

March 17, 2026

5  out of  5
rating by Sandrine Ngueha
"State Farm is indeed reliable, helpful, good communication, affordable, good customer service and very punctual in services like answering to calls immediately and giving you a call back. I really recommend them to anyone. Also I want to thank Steve, oh wow he’s always there to help and explain any of my concerns. Thank you so much State Farm"
We responded:
"Sandrine, thank you for your wonderful review of State Farm Agent Glenn A Waterhouse III’s Team!"
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Amire Rrahmanaj

March 13, 2026

5  out of  5
rating by Amire Rrahmanaj
"I had a great experience!
Chad Fye was very helpful explaining all what I needed to know. Highly recommended State Farm."
We responded:
"Thank you so much for the 5-star rating, Amire! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
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Shelly Meinecke

March 13, 2026

5  out of  5
rating by Shelly Meinecke
"Chad was great help for my insurance needs. He took the time to check on the things I needed."
We responded:
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Glenn A Waterhouse III’s Team here in Johnston . "
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Joey Fasano

March 3, 2026

5  out of  5
rating by Joey Fasano
"Terri is excellent and helpful with P&C needs. Reasonable price."
We responded:
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Glenn A Waterhouse III’s Team here in Johnston . "
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Tyler Sanchez

March 3, 2026

5  out of  5
rating by Tyler Sanchez
"I have saved a lot on insurance by switching to State Farm. Very communicative agency! Recommend to anyone looking for higher coverage with lower cost premiums."
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Jamie Schramm

February 24, 2026

5  out of  5
rating by Jamie Schramm
"State Farm has been such a good choice when it comes to insurance! We just recently switched and was hesitant at first because do to rates continuing to go up and up each term but so far our experience and expectations have been outstanding and that has not been the case! Keegan has done an amazing job at always checking in to make sure we have what we need for out policies and to make sure how we can be taken care of the right way. Thanks for such amazing customer service!"
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Travis Cheers

February 16, 2026

5  out of  5
rating by Travis Cheers
"After a close family friend who was subsequently also our insurance agent retired, I was left with wondering what else is out there after 20 yrs with Farm Bureau. In comes another close family friend, Chad Fye who subsequently is also an insurance agent with State Farm. Chad quoted us on our automobile, homeowners, and life insurance. Of course the wife and I were skeptical that State Farm could do any better than our current provider. Wow, were we ever wrong! Chad provided us with a very detailed quote and options to fit our specific needs. Not only did he save us thousands but did so with even better coverage then what we previously had, win win! Chad Fye is a terrific agent who always kept us apprised of what actions needed to be taken care of and made the process/transition easy giving us a solid peace of mind. Chad is very mindful of customer satisfaction and is utmost professional in doing so. We highly recommend Chad and the Glenn A Waterhouse III State Farm Agency to anyone looking to save and/or improve their coverage. Epecially to our friends and family many of whom have already made the switch like us!"
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Sarah Buffington

February 11, 2026

5  out of  5
rating by Sarah Buffington
"Chad responds quickly and answers questions knowledgeably. We had him review our previous policy. He identified a few opportunities for us to improve coverage. He has always been transparent with the costs and any policy changes. We have multiple vehicles and our home insured with this office."
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Tj Harris

February 2, 2026

5  out of  5
rating by Tj Harris
"Customer service has been excellent here. Every time I have questions or need assistance, everyone has been incredibly helpful.

I worked with Steve recently and he was very responsive and helpful. We are really thrilled with our experience here!"
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Alec Lones

January 27, 2026

5  out of  5
rating by Alec Lones
"Amazing service with my new representative Steve Ball. He helped me save about $1300 by switching and also answered all of my questions about coverage. Overall an awesome experience and I look forward to sticking with State Farm for years to come."
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Paige Karnes

January 6, 2026

5  out of  5
rating by Paige Karnes
"Chad fye is my agent and I could not be happier with not only the service but the care behind his work. Very genuine person who always remembers what the last conversation had was about and checks in on the topics . On the pricing and quality side of things it cant be beat with what all they can get covered for you . I was paying 60 % more with my previous provider for 70% less coverage
Definitely recommend and the quote is free !"
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Shane DeWees

January 6, 2026

5  out of  5
rating by Shane DeWees
"Chad at State Farm is very friendly and helpful, he went up and beyond to make sure I had the coverage I needed and at a decent price. Always available to answers my questions in a fast and timely manner. I 100% recommend Chad at State Farm if you need insurance for anything give him a call and he'll make sure you're taken care of and treated right."
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Peter Winterton

January 6, 2026

5  out of  5
rating by Peter Winterton
"Chad is phenomenal. I’ve been working with him for almost a decade. He is very knowledgeable and takes the time to answer all my questions. I couldn’t ask for a better experience!"
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Murama Andrew

December 23, 2025

5  out of  5
rating by Murama Andrew
"They are pretty good people."
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Angela Emerson

December 22, 2025

5  out of  5
rating by Angela Emerson
"What an incredibly easy process this was for me! A big shout out to Steve, who was courteous, respectful, very quick in getting back to me, and who ultimately saved me half of what I was paying with my previous carrier, with the exact same coverage. Give him a try! You will be so glad that you did."
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Katlyn Moncada

December 19, 2025

5  out of  5
rating by Katlyn Moncada
"We shopped around for home and auto insurance and Chad set us up with the best deal we could find. Very thorough in explaining everything to us as a first-time homeowner so there were no surprises. Happy to have found someone reliable in town to work with."
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Ajish Jose

December 16, 2025

5  out of  5
rating by Ajish Jose
"Worked with Chad Fye on switching the auto and home insurance policies to State Farm, everything went well and thank you for your help on getting a great deal for my family."